“A third of employees surveyed overall are looking for a new job, with 86% citing their company’s broken processes as a driving factor.”
We all have pet peeves at work, like that one co-worker who smacks her gum or the way your favorite mug always goes missing. But what about bigger issues – like when the internal server goes down for the 3rd time in a month or you’re consistently passed over for a promotion with no constructive feedback for the future? Some things that start small can quickly escalate to legitimate problems for your organization.
According to a recent study by Nintex, the recognized global leader in workflow and content automation, 67% of full-time employees say their company’s broken processes prevent them from maximizing their potential. What’s more, about a third of employees surveyed overall are looking for a new job, with 86% citing their company’s broken processes as a driving factor.
Wondering if your organization is among them? To find out, it’s a good idea to explore some of the most common broken processes in the workplace today. Nintex ranked the top 5 in the following order:
- Tech Troubleshooting: According to the study, broken IT processes come in at the top of the list with 62% of those surveyed citing incidents in their workplace. This includes delayed service from IT support, over-complicated or outdated technology, and down servers.
- Access to Tools and Documents that Lead to Enhanced Job Performance: Flawed workflow strategies, ineffective training, and scarce resources can spell trouble. If employees don’t feel they are equipped to do their job, frustration may reach a tipping point.
- Annual performance reviews: An outdated review system can cost an organization time and money through loss of productivity and even employee turnover. While some companies have chosen to do away with annual reviews altogether, others aim to streamline the process and put an emphasis on future career growth for employees.
- Promotions: Over half of those surveyed observe broken administrative processes in the workplace, such as promotion procedures. In organizations where processes for advancement are not clearly defined, 63% of those surveyed are looking for a new job.
- Employee Onboarding: An effective onboarding process can lead to increased employee satisfaction and a positive company culture. A broken one will do the opposite, frustrating not only a new hire, but current staff as well. It can also affect workflow and lead to loss of productivity.
Often, companies designate common broken processes such as IT issues as unsolvable. But this doesn’t change the fact that, overall, employees are dissatisfied with them, and when they don’t get fixed they seek employment elsewhere. If you want to keep top talent, it may be time to take a look at the areas above in regards to your own organization, and seek ways to improve them.
To learn more about the Nintex study, click here. At Mulling Corporation, we want to help you and your company succeed. For more information, visit our website at mulling.com.